Privacy Policy

Privacy Policy

PRIVACY POLICY

Last Updated: August 18, 2026

CKidz respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website, place an order or contact our customer-support team.

1. INFORMATION WE COLLECT

When you visit our website or place an order, we may collect:

  • Your full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order and transaction details

  • Messages sent through WhatsApp, email or our contact form

  • Device, browser, IP address and website activity

  • Marketing preferences, where applicable

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and confirm your order

  • Arrange and complete delivery

  • Send order and delivery updates

  • Respond to questions and support requests

  • Improve our products and shopping experience

  • Prevent fraud and protect our website

  • Send promotional messages with your permission

  • Meet applicable legal and business requirements

3. SHOPIFY

Our online store is hosted by Shopify. Shopify may process certain personal information to provide website, checkout, payment and other shopping-related services.

For more information, please read the Shopify Consumer Privacy Policy:

4. COOKIES

Our website may use cookies and similar technologies to operate the shopping cart, remember your preferences, analyse website activity and improve your shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not work correctly if essential cookies are disabled.

5. SHARING YOUR INFORMATION

We may share necessary information with trusted service providers, including:

  • Shopify and website-service providers

  • Courier and delivery companies

  • Payment processors, where applicable

  • Analytics and advertising providers

  • Government or legal authorities when required by law

These providers receive only the information required to perform their services.

6. DATA SECURITY

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access.

However, no online service or electronic transmission method can be guaranteed to be completely secure.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Process and maintain order records

  • Provide customer support

  • Prevent fraud

  • Meet legal and business requirements

8. CHILDREN’S PRIVACY

CKidz sells products for children, but our website and purchasing services are intended for parents, guardians and other adults.

We do not knowingly collect personal information directly from children.

9. YOUR RIGHTS

You may contact us to request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your information, where applicable

  • Removal from promotional communications

Some information may be retained when required for order records, fraud prevention or legal purposes.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites or social-media platforms.

CKidz is not responsible for the content, security or privacy practices of third-party websites.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy when our services, technology or business requirements change.

The latest version will be published on this page with its updated date.

12. CONTACT US

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: creativekidzofficial@gmail.com
Phone/WhatsApp: +92 309 6932000

Thank you for trusting CKidz.